British Airways Awards 2025

Four Seasons Hotel Cyprus has been honoured with the British Airways Holidays Customer Excellence Award, marking its 10th consecutive year receiving this prestigious accolade. This year, the hotel achieved its highest ever score — the maximum 5/5 rating — placing it among the top-rated hotels worldwide.

The award is based on verified customer feedback collected by British Airways Holidays in partnership with Feefo, the world’s largest verified buyer review platform. Guests rated their stays on location, service, cleanliness, sleep quality, and provided an overall score out of five.

2025 also marks the 70th anniversary of British Airways Holidays, one of the UK’s leading tour operators, and the 10th year of its Customer Excellence Awards, which recognise hotels delivering consistently outstanding holiday experiences. This year, British Airways Holidays analysed 104,444 independent reviews and awarded 949 hotels globally, representing the top 8% of their hotel partners.

Mark Hall, Head of Product and Sourcing at British Airways Holidays, commented:
"Congratulations to the Four Seasons in Cyprus on this outstanding achievement. Delivering such consistent excellence truly reflects the dedication and care your team puts into every stay and every customer. The Four Seasons is a shining example of that, and we’re proud to work with you and celebrate this success."

Nick Aristou, Commercial Director of Muskita Hotels, said:
"We are absolutely ecstatic with this award. Not only is it our 10th consecutive year receiving a BA Holidays Customer Excellence Award, but it is our highest ever score — the highest possible! This is a fitting tribute to our hardworking team, who tirelessly strive to delight every guest."

About British Airways Holidays:
British Airways Holidays offers a selection of more than 10,000 carefully chosen hotels across 600 locations in 100 countries, complemented by flights, car hire (in partnership with Avis & Budget), airport transfers, and sightseeing experiences. The company provides a dedicated 24-hour support line to ensure every holiday detail is taken seriously.