We can understand your concern regarding the Covid 19 outbreak and in these uncertain times we are here to support you. This virus has indeed caused a lot of despair and grief not only in the countries where it has proliferated but everywhere, as it is now officially a Pandemic. At the Four Seasons, the safety and security of our guests and team members remains our highest priority
Coronavirus in Cyprus
At present Cyprus has declared a state of emergency and only Cypriot nationals or those with residency are allowed into the country, even those persons are required to enter a government quarantine facility for 14 days. From 21st March for a period of 2 weeks there will be no flights arriving into Cyprus at all. All leisure businesses in Cyprus are currently closed by Government order until 30th April in order to restrict social contact. The UK FCO has issued a travel advice against ALL non essential International Travel.
We sincerely hope that the situation will normalize for the Summer ahead, the high temperatures in Cyprus may help to alleviate this pandemic and being an island we have no external connectivity by ground infrastructures, we also do not have mass transportation infrastructure such as trains either over ground or under ground, most people get about by taxi, hire car or private vehicle. We will be monitoring the situation constantly and will provide as much notice as we can should anything change.
During your stay
When the Hotel reopens it will have undergone complete disinfection throughout and we will be taking additional daily measures within the hotel too, such as disinfection of all high touch points in public areas every two hours and the provision of hand sanitizing stations by lifts, main entrance and points of entry to restaurants and facilities.
Cancellation policy and booking flexibility
We will not be charging cancellation fees to our customers until 30th April 2020. We are also waiving cancellation fees for Non-refundable bookings for stays until 30th April 2020 and they can be changed or cancelled according to your needs. Guests who wish to rebook their stay for a later day can do so without any penalty.
We all hope that the scourge of this global Pandemic will be dealt with sooner rather than later and we look forward to welcoming you to our hotel soon.